Privacy Policy

Retail Media Commons Pty Ltd (ABN 19 701 274 302, ACN 701 274 302) respects your privacy. In this Privacy Policy, "RMC", "we", "us" and "our" mean Retail Media Commons Pty Ltd.

This Privacy Policy explains how we collect, hold, use and disclose personal information when you use the Retail Media Commons website, contact us, join our community, or engage with our services.

We are committed to handling personal information in accordance with applicable Australian privacy law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

Who we are

Retail Media Commons Pty Ltd is based in Sydney, New South Wales, Australia.

For privacy questions, access or correction requests, or complaints, contact us at:

• Email: [email protected]

Personal information we collect

The personal information we collect depends on how you interact with us. It may include:

• Your name
• Your email address
• Your company, position or professional details
• Information you provide in an enquiry, application, survey, registration or other communication
• Whether you choose to receive RMC community, event, course or industry communications
• Records of correspondence, meetings and engagements with us
• Technical information generated when you use our website, such as IP address, browser and device information, pages visited, referring website, and server-log information

Please do not provide sensitive information through the website unless we ask you to do so and it is reasonably necessary for the purpose.

If you do not provide information requested through our forms or communications, we may not be able to respond to your enquiry, provide a service, register your interest, or otherwise deal with your request.

How we collect information

We collect personal information directly from you when you:

• Complete a website form
• Contact us by email, phone, social media or another channel
• Join our community or register interest in an event, course or service
• Participate in a meeting, workshop, survey or engagement with RMC

We may also collect limited technical information automatically through our website and the service providers used to operate it.

Why we use information

We may use and disclose personal information to:

• Respond to enquiries and communicate with you
• Assess, provide and administer consulting, education, community and related services
• Manage registrations, attendance and professional relationships
• Send information about RMC's community, events, services and industry work where you have consented or where otherwise permitted by law
• Improve our website, services and communications
• Maintain business, financial, legal and tax records
• Protect the security, integrity and operation of our systems and services
• Comply with applicable legal obligations

We do not sell personal information.

We do not make decisions that produce legal or similarly significant effects about you solely by automated means through this website.

Marketing communications

If you opt in to receive community or industry communications, we may send you relevant emails from time to time.

You can unsubscribe at any time using the link in an email or by contacting us at [email protected].

Service providers and disclosure

We may disclose personal information to trusted third parties that help us operate our business and deliver services, including:

• Website hosting and form-processing providers
• Email, CRM and email-marketing platforms
• Cloud storage, communication and productivity providers
• Event, course, community and payment providers, where applicable
• Professional advisers, including accountants, lawyers and insurers
• Government authorities, regulators or other parties where required or authorised by law

We only disclose personal information where reasonably necessary for the relevant purpose and take reasonable steps in the circumstances to help ensure service providers handle it appropriately.

Overseas handling

Some service providers we use may store or process personal information outside Australia.

At the date of this policy, personal information may be handled in the United States. We will update this statement if our service-provider arrangements change.

Where personal information is disclosed to an overseas recipient, we take reasonable steps in the circumstances to ensure it is handled in a manner consistent with applicable Australian privacy requirements.

Cookies and website technology

Our website may use cookies, server logs and similar technologies that are necessary for its operation, security and performance.

We do not currently use advertising pixels or analytics cookies to track visitors across websites. Our website host may collect standard server-log information, and third-party providers used to deliver website services — such as font providers — may receive technical information including your IP address.

You can control or delete cookies through your browser settings. Blocking some cookies may affect website functionality.

Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Measures may include access controls, reputable cloud-service providers, password and account-security practices, and limiting access to people who need the information for a legitimate business purpose.

No online system is completely secure, so we cannot guarantee the security of information transmitted to us over the internet.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, or as required by law. We then delete or de-identify it where reasonably practicable.

Access and correction

You may ask us for access to the personal information we hold about you, or ask us to correct information that is inaccurate, incomplete, out of date, irrelevant or misleading.

Please contact us at [email protected]. We may need to verify your identity before acting on a request. We aim to respond within 30 days, subject to any lawful reason to refuse or limit access.

Data breaches

If we become aware of a suspected data breach, we will investigate it promptly and take reasonable steps to contain and assess it. Where required by law, we will notify affected individuals and the Office of the Australian Information Commissioner.

Complaints

If you believe we have mishandled your personal information, please contact us using the details above and explain your concern.

We will acknowledge your complaint, investigate it and provide a written response within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner via its website at oaic.gov.au.

Changes to this policy

We may update this Privacy Policy as our website, services or information-handling practices change. The current version and its "Last updated" date will always appear on this page.